TfL teams with Serco to make major upgrades to Santander Cycles

Transport for London has awarded a contract to cycle hire operator Serco that will see the operating provider continue to run London’s flagship cycle hire scheme, Santander Cycles until 2031, with an opportunity to extend for a further five years.   The new contract supports TfL to move forward with ambitious plans for the cycle hire scheme, to ensure it keeps pace […]

Santander Cycles offer half-price monthly memberships to mark World Car Free Day

TfL and Santander Cycles are encouraging Londoners to get into the sustainable spirit and take advantage of half-price monthly cycle hire subscriptions to mark World Car Free Day, which takes place on Monday 22 September. The offer, which is redeemed via the Santander Cycles app, aims to encourage more people to experience the joy of cycling and […]

TfL promises new app in wake of ‘failing’ Santander Cycles’ issues

TfL has pledged to roll out a “new and improved app” next year for hiring Santander Cycles after a series of complaints from users, including that it logs customers out every time it’s opened, does not store payment details and consistently crashes, says the BBC. More than half of total hires of the bicycles are […]