TfWM teams with Citymapper to ease journey planning

Passengers across the West Midlands will find it easier to plan their journeys after the announcement of a new partnership between Transport for West Midlands (TfWM) and travel app Citymapper.

TfWM has upgraded its website with a new journey planner powered by Citymapper’s award winning technology. The improved planner can quickly compare options across the region’s buses, trains, trams and even cycling networks. 

The upgrade is designed to give residents and visitors faster, clearer and more personalised travel information.

The Citymapper app, already widely used across the UK, has also been refreshed with a co-branded look for the West Midlands. As part of the partnership, nBus mobile tickets will soon be available to buy directly through the app, making it simpler for passengers to plan, pay and travel using their phone.

People travelling in and around Coventry will also benefit from new integrated booking options for West Midlands Bus On Demand, the flexible bus service.

The improvements are part of TfWM’s wider work to create a joined up and passenger friendly transport system. The collaboration will also provide TfWM with valuable data and insights to support future planning and the transition to a franchised bus network.

Sandeep Shingadia, executive director of TfWM, said: “This is an important step in making it easier for people to move around our region. By giving passengers clearer, more reliable information and simple ways to plan and pay for their journeys, we’re encouraging more people to choose public transport. That’s good for our economy and good for our environment.”  

Sam Griffiths, Head of UK and Nordics at Via, Citymapper’s parent company, said:

“We are thrilled to expand our long-standing relationship with TfWM and help unlock the full potential of our integrated platform. By deploying more of Citymapper’s journey planning and ticketing capabilities, we’re helping the West Midlands build a truly passenger centric network that sets a new standard for urban mobility.”

(Picture: Transport for West Midlands/Citymapper)

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