Drivers ‘lose £5m’ in unused Dart Charge payments
Almost £5m has been taken in Dartford Crossing deposits and kept by the Department for Transport, a BBC investigation has revealed. The money came from “one-off customer payments” from 2014 onwards, when toll booths on the crossing were removed and online charging came into force. National Highways said customers were “made aware at the time […]
More criticism for the Dart Charge
New changes with how to pay the Dartford Crossing toll on the Dart Charge website has sparked backlash from News Shopper readers. Many customers were unable to access the site following a maintenance period and make payments for their journeys over the Dartford Crossing, according to News Shopper. As the deadline for payment approached, drivers became concerned […]
Up to 1m drivers at risk of M25 Dartford Crossing fines
About one million motorists who drive through the Dartford Crossing could be at risk of being fined, figures show. This comes after National Highways changed its service provider for the Dart Charge back in July 2023. Those using the crossing were told to update their account details. But out of 1.7 million account holders, only 770,000 successfully […]
Dartford Crossing users fined after ‘accounts closed’
Drivers are reportedly being fined for using the Dartford Crossing after their accounts were “closed without their knowledge”. Dart Charge customers gave automatic payments taken out of their accounts to cover the £2.50 fee to use the QEII bridge or the tunnel. Kent Online has reported that drivers have received fines for several journeys spanning […]
Dartford JSO protestor freed
The pressure group Just Stop Oil has announced that Dartford Crossing protestor Morgan Trowland has been freed after 14 months in jail. He had been arrested after the protest in October 2022 and remanded, and was then jailed for three years at a trial in April this year. His fellow protestor Markus Decker, who was […]
Dartford Crossing protestors lose Supreme Court appeal
two Just Stop Oil protesters have lost their Supreme Court appeals against jail sentences for scaling the bridge the Dartford Crossing. Morgan Trowland, 40, and Marcus Decker, 34, were jailed after using ropes and other climbing gear to scale the Queen Elizabeth II Bridge, causing gridlock when police closed it to traffic last October. In […]
National Highways apologises for Dart Charge problems
National Highways said sorry for problems faced by Dartford Crossing users after issues with paying the crossing fee after Conduent took over the project from Emovis. There have been numerous issues regarding card revalidation and the website accepting payments. The Southend Echo newspaper reports a National Highways spokesperson said: “We recently announced updates to the […]
Jailed Dartford protestors lose appeal
Two activists jailed for a protest which closed the QE2 Bridge at the Dartford Crossing for 37 hours last October have lost their bid to have their sentences reduced. Just Stop Oil activists Morgan Trowland, 40, and Marcus Decker, 34, used ropes and other climbing equipment to scale the Queen Elizabeth II Bridge, which links […]
Drivers complain about Dart Charge issues
People trying to pay the Dartford Crossing charge have taken to social media to complain about the inability to do so, after a system changeover took longer than expected. The contract for managing the payment process passed to Conduent over the weekend as former contract provider Emovis moves to handling only the penalty charge notices. […]
Dart Charge account holders reminded to take action this weekend
Dart Charge account holders planning to use the Dartford Crossing this weekend are being reminded that the automatic payment system for journeys will be unavailable because of improvements being made to the system. Starting from the 00:01 Friday 28 July until late Sunday 30 July, users will not be able to pay for crossings or access their […]
