TfL and London’s boroughs deliver over 50km of new cycle routes and 400 new pedestrian crossings
Transport for London (TfL) and London’s boroughs have released new data showing the scale of improvements delivered on London’s streets between April 2024 and April 2025 through joint efforts to make the capital safer, healthier and more sustainable. The schemes have used £80.85m of TfL’s Local Implementation Plan funding, to support borough-led projects that enhance […]
Capita awarded new TfL contract to deliver contact centre services
Capita plc has announced that it has been awarded a four-year contract to deliver contact centre services for Transport for London (TfL). The contract also includes an option to extend for a further two years. Under the agreement, Capita will handle 50 per cent of all voice calls from Oyster card customers and all written […]
TfL criticised for ‘lax’ nuisance noise enforcement
TfL has come under fire for only bringing four prosecutions against passengers for loud phone conversations or playing audio on their devices since 2020. Data revealed by a Freedom of Information (FOI) request shows that just three fines worth £705 in total have been issued, says the BBC. The Liberal Democrats urged TfL to bring […]
London EV tax ‘will be devastating for car clubs’
London’s car clubs face a significant fall in the number of EVs in their fleets if Transport for London (TfL) presses ahead with plans to levy the congestion charge on them next year, an industry leader has warned. Richard Dilks, chief executive of shared transport trade body CoMoUK, which represents car clubs, told the Standard the planned axeing of the […]
Urgent action demanded to save London’s black cabs
TfL and the Government must take ‘radical’ action on private hire licensing to combat the “steep decline” in the amount of taxi drivers operating in London, the London Assembly Transport Committee has said. Elly Baker, the Labour Assembly Member who chairs the group, said the “advent of app-based operators” – such as Uber, Bolt and […]
Modal shift? UK hands out £200m in free travel with no clear evidence that it reduces car reliance
A new travel benefit for older people has been launched in the UK. Free and concessionary local travel has been snapped up by one million people of working age and the benefit costs UK transport authorities more than £200 million a year. Concessions for individuals aged between 60 and the state pension age of 66 […]
Estimated £40m increase in Congestion Charge earnings for TfL in 2026
Drivers in London could be hit with an extra £40 million in Congestion Charge fees when the daily charge increases from £15 to £18 from 2 January 2026, according to new research from cinch, the UK’s leading online used car retailer. A Freedom of Information (FOI) request was submitted to Transport for London (TfL), which […]
TfL’s Will Norman: Active travel in London hasn’t recovered since the pandemic
London’s cluttered pavements are preventing more people from regularly walking in the city, the London Assembly has been told. Harrow Online says dockless e-bikes littering paths and traffic signage blocking pavements are among the reasons London has a long way to go before we see “Swiss levels” of walking among residents, according to Transport policy […]
Transport for London delays publication of plans to eliminate all road deaths
Transport for London has delayed publishing plans for the second phase of its mission to end all road deaths and serious injuries on the capital’s roads by 2041, the Local Democracy Reporting Service (LDRS) has learned. TfL had intended to outline its proposals for further reducing road danger with a report, Vision Zero Action Plan […]
TfL continues clampdown on persistent ULEZ penalty charge evaders
TfL is continuing to clamp down on drivers who persistently evade Penalty Charge Notices (PCNs) issued for Ultra Low Emission Zone (ULEZ) contraventions. While only a small minority are liable to pay the charge – with the latest data showing that more than 97 per cent of vehicles seen driving in the ULEZ comply with […]