Two men who ran more than 40 misleading websites that tricked people into overpaying for government services, including for the Dartford Crossing and the London Ultra Low Emission Zone, have been sentenced today at Bristol Crown Court following an investigation by National Trading Standards (NTS).
The scam saw the men charging inflated prices for services such as road tolls and fishing licences via multiple websites designed to mislead consumers into thinking they were on the ‘official’ site. The defendants used sponsored links and Google ads to push their sites to the top of online search results.
Both pleaded guilty in September 2025 to fraudulent trading between 1 January 2018 and 19 November 2019. The investigation was led by the National Trading Standards eCrime Team, which is hosted by North Yorkshire Council and City of York Council. The sentences handed down today were as follows:
Thomas William Gall (aged 42, of Avon Farm, Saltford, Bristol) received a custodial sentence of 2 years and 3 months and a 10-year director disqualification.
Shezad Parvez (aged 46, of Cookham Road, Maidenhead), was received a 2-year sentence (suspended for 2 years), 200 hours of unpaid work in the community and up to 20 rehabilitation activity days. He has also been disqualified from being a director for six years.
Sometimes Gall and Parvez would pay the official body and pocket the difference, for example ‘paydartfordcrossing.co.uk’ charged £7.50 per crossing instead of the £2.50 official price. Often though, no payment would be made and more than 780 penalty charge notices (PCNs) were issued in just eight months to customers who had used the defendants’ various websites to pay the Dart Charge. While all PCNs were cancelled once reported and customers supported, this caused significant stress and confusion and consumed public resources – costing taxpayers time and money. The defendants even charged for government services that were actually free, with customers paying £19.99 to register a SORN (Statutory Off Road Notification) with the DVLA.
The defendants’ websites, which generated over £2.25m in revenue from customers, each followed a similar format, with disclaimers buried in the small print. Upon realising they had been duped, many victims complained and cancelled their payments, which led various payment service providers to raise the alarm. Google also suspended multiple advertising accounts but, despite repeated warnings from Trading Standards, the defendants did not stop trading.
Mike Andrews, head of the National Trading Standards eCrime Team said: “What drove this pair was pure greed. Despite multiple warnings they persisted in fleecing thousands of innocent people who were just going about their business. I’m really pleased with today’s outcome, and proud of our teams who work hard to remove misleading websites and bring the criminals that operate them to justice.
“It’s clear from our research that huge numbers of people are paying over the odds on copycat websites. We urge people to use GOV.UK, the easiest and most secure place to find government services online, and to report suspected misleading websites to the Citizens Advice consumer service on 0808 223 1133.”
The main government services targeted by the defendants in this case included paying the Dart Charge (managed by National Highways).
A National Highways spokesperson said: “We understand how frustrating and upsetting it can be for people who’ve unknowingly used unofficial websites and ended up paying more – or worse, receiving a penalty notice. That’s why we’ve worked closely with Trading Standards to take action against these fraudulent operators.
“These prosecutions demonstrate the importance of working together to protect customers. We’ll keep supporting anyone affected and remind people to always use the official Dart Charge site on GOV.UK.”
Another key service targeted was the London Ultra Low Emission Zone (ULEZ) charges, operated by Transport for London (TfL). Christina Calderato, TfL’s Director of Strategy, said: “These individuals have used copycat websites to rip people off and betrayed the trust of those honestly trying to pay road user charges in London. Not only have the victims of these scams been unable to pay for the charges they incurred but they have had the stress of receiving fines as result of this fraudulent activity. We welcome this sentencing and hope those affected find some comfort in these criminals being brought to justice. This prosecution by National Trading Standards sends a message to those considering similar malicious activity: you will be caught and you will face the consequences of your actions.
“We continue to urge drivers to only pay through the official Transport for London website and anyone affected by such scams should report it.”
(File picture – RAC)
