Bus Users UK responds to Government’s ‘Pathway to Work’ reforms
Bus Users UK has responded to the Government’s announcements on ‘Pathways to Work’ with a call for urgent reform of the concessionary bus pass scheme in order to remove barriers to employment. Transport, particularly bus travel, is a critical gateway to opportunity, connecting people to jobs, training and essential services. To ensure transport is more […]
Bus Users UK celebrates 50th anniversary
2025 marks the 50th anniversary of Bus Users UK, the charity committed to improving access to transport. Set up in 1975 by Dr Caroline Cahm MBE, the organisation was formalised in the 1980s during bus deregulation and known as the National Federation of Bus Users. Its complaints handling service was officially launched in 1985 with […]
CAV Forth trial has “provided valuable insight”
The organisations behind the soon-to-end CAV Forth driverless bus trial between Edinburgh and Fife have said that the trial provided “valuable insights” into driverless technology. The service on a 14-mile route will end next month, with low passenger demand being blamed. Stagecoach’s innovation manager, Steven Russell, told the Courier newspaper this was “aligned with the […]
Bus Users UK report exposes accessibility challenges for disabled passengers
Bus Users UK, the leading charity campaigning for passengers’ rights, has published a revealing new study entitled ‘Why are we waiting? Disabled people’s experiences of travelling by bus’.” Through first-hand, personal accounts, the report captures the lived-experiences of disabled bus passengers across England, Scotland and Wales. The findings highlight a stark reality: while buses are […]
Bus Users UK responds to pledge to reform local bus services in the King’s Speech
The King’s Speech at the opening of Parliament made a pledge for more buses and reforms to local bus services under a Better Buses Bill. The aim is to bring an end to the ‘postcode lottery’ of bus services and give local communities the ‘power to take back control of their bus services’. Bus Users […]
Former Traffic Commissioner joins board of Bus Users UK
Bus passenger champion, Bus Users UK, has appointed Joan Aitken OBE FCILT, to its Board of Trustees. A solicitor by profession, Joan is a staunch advocate for affordable, reliable transport and has dedicated much of her career to promoting transport equality. Joan became the first woman to hold the position of Scotland Traffic Commissioner from […]
Bus Users UK launches its 2024 Manifesto
The body supporting bus passengers in the UK is calling for communities to be at the heart of transport planning with long-term, fully funded support for public, shared and active travel. It says, with the latest figures from the Department for Transport showing a mixed picture for UK bus services with bus mileage down and […]
Jennie Martin takes over as Bus Users chair
The former Secretary General of ITS (UK), Jennie Martin MBE has been appointed as the new Chair of Bus Users UK following a unanimous vote of the Board. Described as “a passionate campaigner for inclusive, equitable and sustainable transport”, Mrs Martin retired from ITS (UK) in January and is now the Ambassador of the Network […]
Bus Users Chair steps down
Ben Colson MBE is standing down as Chair of Bus Users UK after five and a half years in the role. He joined Bus Users in 2018 following a career in the UK bus industry in which he founded the Kings Lynn based Norfolk Green Bus Company, the only SME to receive the UK Bus […]
Survey launched to showcase bus accessibility
Bus Users UK in partnership with Disability Rights UK and CPT, is launching an ‘Accessibility Audit’ for bus and coach operators. The aim is to identify what operators are currently doing and plan to do, in order to make their services more accessible to passengers and local communities. The results will be shared with passengers, […]
