Bus Users UK welcomes additional Welsh Budget funding
The Welsh Government has included an additional £6 million in revenue support and £10 million in capital funding for buses in its final published Budget for 2026/27, following concerns raised by Bus Users UK and a number of leading passenger and transport bodies. In its draft Budget published at the end of 2025, Welsh Government […]
Glasgow’s ‘Don’t Be a Bus Blocker’ campaign returns to support smoother travel for bus passengers
The City of Glasgow is expanding its Don’t Be a Bus Blocker campaign across the Glasgow City Region with the aim of improving service reliability and helping buses run on time and remain a convenient travel choice. Backed by Transport Scotland’s Bus Infrastructure Fund and supported by local bus operators, SPT and the Glasgow City […]
Bus Users UK responds to Passenger Rights Regulations review
Bus Users UK has welcomed publication of the Post Implementation Review of The Rights of Passengers in Bus and Coach Transport (Exemptions and Enforcement) Regulations 2013. The Regulations set out the rights and protections of passengers, particularly when it comes to discrimination on the grounds of disability or nationality, and ensure effective routes to redress […]
Better buses, more services: £3 billion boost for millions of passengers
Millions of passengers across the UK are set to benefit from faster, cheaper and more reliable buses after the government announced a £3 billion boost for services and infrastructure. Multi-year funding will give councils the freedom to spend their allocations in whatever way they see fit, whether it is lowering the prices of fares, introducing new routes […]
Bus sector reacts to Government’s £3bn funding boost
The Local Government Association has highlighted the essential role of councils in planning and coordinating bus services, and said that more detail was needed on how this will be allocated. Cllr Tom Hunt, Chair of the LGA’s Inclusive Growth Committee, said: “The LGA has long called for simplified and longer-term bus funding under the control of councils, who can […]
A troubling contradiction: Bus Users UK warns against ‘sidelining’ bus passengers in Budget response
Bus Users UK has welcomed measures in the Autumn Budget that will offer relief to many households, particularly the increase in the National Living Wage, but the charity warned that for the bus network, and the millions of people who rely on it, the Budget represents a troubling contradiction. Lydia Horbury, Chief Executive of Bus […]
Bus Users UK: Opportunity missed on free travel for the under 22s in England
While progress is being made on the Bus Services Act 2025, Bus Users UK has questioned whether the ambition matches the urgency, as Government rejects calls for free bus travel for the under 22s in England. According to the charity, the announcement is a missed opportunity to: • Support young people’s access to jobs, training […]
Bus Users UK welcomes new Director for England
Bus Users UK has announce the appointment of the organisation’s new Director for England. Becky Miller, whose role officially starts on Monday 10 November, brings with her a powerful blend of international experience, community engagement and a deep commitment to accessibility and inclusion. With a background in education, advocacy and stakeholder collaboration, and a Master’s […]
Bus Users UK appointed as official Alternative Dispute Resolution body for Transport for Greater Manchester
Bus Users UK has been formally appointed as the official Alternative Dispute Resolution (ADR) body for Transport for Greater Manchester (TfGM), giving passengers across the region direct access to an independent, impartial complaints escalation service. Under UK consumer law, bus and coach operators have to make an ADR service available to all passengers to protect […]
Bus Users UK bids fitting farewell to CEO
Bus Users UK, the charity that champions the rights of passengers and campaigns for accessible transport, has marked the retirement of long-serving Chief Executive, Claire Walters, with a surprise tribute – a bus named in her honour. The reveal came during an all-staff meeting and was organised by the teams at Bus Users UK, Transport […]