Bus Users UK bids fitting farewell to CEO
Bus Users UK, the charity that champions the rights of passengers and campaigns for accessible transport, has marked the retirement of long-serving Chief Executive, Claire Walters, with a surprise tribute – a bus named in her honour. The reveal came during an all-staff meeting and was organised by the teams at Bus Users UK, Transport […]
Catch the Bus Month 2025’s grand finale
To mark the final day of Bus Users UK’s Catch the Bus Month, Lincolnshire County Council hosted a unique, one-day exhibition of a series of photographs taken at bus stops and on bus routes throughout Lincolnshire. The exhibition took place inside the buses themselves at Temple Gardens, Lincoln and was the culmination of a month-long […]
All-Party Parliamentary Group gets on board for Catch the Bus Month 2025
MPs from the All-Party Parliamentary Group (APPG) for Buses and Coaches gathered in Old Palace Yard, Westminster in support this year’s Catch the Bus Month campaign led by Bus Users UK. Parliamentarians from across the political spectrum joined forces to promote the huge social, economic and environmental benefits of these vital services. Around 10 million […]
Catch the Bus Month launched at Coventry Transport Museum
Catch the Bus Month 2025 has been officially launched at a celebratory event hosted by Bus Users UK and Transport for West Midlands. Held at Coventry Transport Museum and opened by Mayor for the West Midlands, Richard Parker (pictured, centre), the event showcased the powerful impact of bus services on people’s lives and communities. Scores […]
Bus Users UK welcomes moves to improve transport connectivity for local communities
Bus Users UK, the passenger champion, has welcomed the new report from the Transport Committee, Buses Connecting Communities which calls for ‘more ambitious action’ to reverse the long-term decline in bus services. The report echoes what Bus Users UK has long-called for, including a commitment to providing socially necessary services, greater access to services particularly for young […]
Bus Users UK appoints Lydia Horbury as new CEO
Bus Users UK has announced the appointment of Lydia Horbury as its new Chief Executive. She is currently Director for England with Bus Users UK and will officially take up the role on 13 October 2025. This follows the retirement of Claire Walters, who has led the organisation as CEO for 13 years and been a […]
Scottish bus apps evaluated for inclusive travel
Bus Users UK has published the results of a research project in Scotland to assess bus operator apps for accessibility and ease of use. Carried out by the charity’s Compliance Team, the study focused on two of Scotland’s most widely used bus apps, Lothian Buses and McGill’s Midland Bluebird, both of which have recently undergone […]
Bus Users UK responds to new report on Local Bus Services in England
Bus Users UK’s Director for England, Lydia Horbury, has welcomed a new report from the National Audit Office on behalf of the Department for Transport, and the accompanying statement from the Chair of the Public Accounts Committee, on Local Bus Services In England. The report found ;ocal bus services in England have continued to decline and […]
Bus Users UK seeks new CEO to champion passengers
After nearly 13 years at the helm, Claire Walters is retiring as Chief Executive of Bus Users UK. The search is now on for a new CEO with the vision, drive and determination to help achieve the charity’s mission: improving access to transport. The organisation is looking for a pioneering leader with a track record […]
Bus Users UK releases online panel to drive change in transport accessibility
Bus Users UK is marking Global Accessibility Awareness Day (GAAD) with the release of ‘Access Unlocked’, an online panel featuring pioneers in accessibility from government, transport and the non-profit sector. Chaired by Claire Walters, Chief Executive of Bus Users UK, the panel included Robert Johnson, Head of Local Transport Accessibility at the DfT, Emma Vogelman, Head of Policy, […]