Bus Users UK is marking Global Accessibility Awareness Day (GAAD) with the release of ‘Access Unlocked’, an online panel featuring pioneers in accessibility from government, transport and the non-profit sector.
Chaired by Claire Walters, Chief Executive of Bus Users UK, the panel included Robert Johnson, Head of Local Transport Accessibility at the DfT, Emma Vogelman, Head of Policy, Public Affairs and Campaigns at Transport for All, Kirsten Keen, Major Roads Senior Strategy and Planning Office at Transport for the North and Victoria Garcia, Accessibility and Communities Manager at Brighton & Hove and Metrobus.
With digital access and inclusion the focus of GAAD, Access Unlocked looks at how technology can be both a barrier and an enabler when it comes to accessing transport. Apps, on board audio-visual announcements, real-time information and digital ticketing are improving bus travel for many, but the lack of standardisation across apps, poor WiFi coverage and digital exclusion are barriers for many others.
Responding directly to questions from the public, the panel examine wider issues around infrastructure, bus design and staff and driver training. They share personal experiences and professional expertise to highlight good practice and identify areas where change is urgently needed through consultation and collaboration with the people most affected.
Launching Access Unlocked, Bus Users UK Director for England, Lydia Horbury said: “Global Accessibility Awareness Day is the perfect time to release Access Unlocked with the focus on digital access and inclusion. Around 20% of the UK population and 23% of disabled people either don’t use, or don’t have access to the Internet. So while technology can enable some people when it comes to transport, it can leave others behind.
“Access Unlocked also tackles wider issues around transport accessibility from the design of vehicles and infrastructure to restrictions on concessionary travel. By sharing their expertise and through their own, lived experiences, the panel offer suggestions and solutions that could level the playing field for disabled people and enable even more of us to travel independently and with confidence.”
(Pic: TfL)
