More than £4m fines rescinded at Dartford Crossing
It’s emerged National Highways cancelled 59,007 penalty charge notices in the year after it switched to a different provider to manage payments for the crossing. London’s Standard newspaper quotes Freedom of Information figures obtained by the PA news agency that show a huge rise after Conduent took over from emovis, compared to 3,595 during the […]
Conduent to deliver parking enforcement services in Reading
Smart mobility company Conduent Transportation has been chosen to provide on- and off-street parking enforcement services in Reading. The contract, initially for a four-year term, begins next month. Conduent will provide Reading Borough Council with on- and off-street parking civil enforcement officers to oversee parking compliance while managing on- and off-street pay and display machines. […]
National Highways apologises for Dart Charge problems
National Highways said sorry for problems faced by Dartford Crossing users after issues with paying the crossing fee after Conduent took over the project from Emovis. There have been numerous issues regarding card revalidation and the website accepting payments. The Southend Echo newspaper reports a National Highways spokesperson said: “We recently announced updates to the […]
National Highways apologies for Dart Charge problems, but says services are operating
National Highways has issued an apology to drivers for issues with Dart Charge payments since the new contractor, Conduent, took over last weekend. The payment system was scheduled to be offline over last weekend (29/30 July) when the contract for managing the payment process passed to Conduent, as former contract provider Emovis moved to handling […]
Drivers complain about Dart Charge issues
People trying to pay the Dartford Crossing charge have taken to social media to complain about the inability to do so, after a system changeover took longer than expected. The contract for managing the payment process passed to Conduent over the weekend as former contract provider Emovis moves to handling only the penalty charge notices. […]
Dart Charge account holders reminded to take action this weekend
Dart Charge account holders planning to use the Dartford Crossing this weekend are being reminded that the automatic payment system for journeys will be unavailable because of improvements being made to the system. Starting from the 00:01 Friday 28 July until late Sunday 30 July, users will not be able to pay for crossings or access their […]
Changes to Dart Charge process as Conduent takes over
National Highways has announces changes to the payment system for journeys across the Dartford Crossing over the River Thames. The new Dart Charge Service Provider, Conduent, will become responsible for vehicle identification, payment processing and account management. Previous supplier Emovis will continue to issue and handle enquiries for Penalty Charge Notices. National Highways says it haas undertaken […]
emovis and Conduent win HE’s Dartford Crossing contracts
Highways England has awarded the first of its multi-package contracts for its second-generation free-flow charging service. Consisting of three core packages, the first two contracts, worth up to a combined £270m over 10 and a half years, have been awarded to Conduent and emovis, who will primarily operate the existing Dartford Crossing free-flow charging scheme, […]
