Re-flow case study: Raising standards while scaling nationwide operations

As Heffernan Utilities rapidly expanded nationwide, maintaining visibility and consistency across up to 40 live schemes became a growing challenge. The conpany introduced Re‑flow to standardise processes across safety, compliance, and operations, creating an operating model built for growth. Over the past five years, Halifax-based Heffernan Utilities has undergone a significant transformation, evolving from a smaller […]