New Rugby service station voted Britain’s favourite

A new study of customer satisfaction at motorway service station across the country has found the new Moto-run facilities on the M6 at Rugby are travellers’ favourite. 100% of users told Transport Focus researchers they were satisfied with the services, just ahead of the satisfaction for Donnington Park on the M1. Hartshead Moor on the […]
Rhinophalt asphalt preservation helps M40 to be named England’s best motorway by road users

The M40 has been rated the motorway with the best journey experience in England in a survey of drivers by the independent watchdog, Transport Focus. In the latest Strategic Roads User Survey the motorway between London and Birmingham had the highest overall satisfaction at 79 per cent, with motorists particularly praising the road surface. The M40 has […]
Transport watchdog calls for “fair funding deal” for London

Transport watchgo London TravelWatch has co-ordinated writing a letter alongside London First, several other organisations and elected representatives stressing to the Department for Transport “the importance of London’s transport system receiving a fair funding deal in the forthcoming three-year CSR settlement”. The organisations say they are concerned that inadequate funding for transport in the capital this […]
Drivers put better road surfaces top of their wish list for future investment

The quality of road surfaces on England’s motorways and major ‘A’ roads is drivers’ top priority for improvement, new research has found. Independent watchdog, Transport Focus, spoke to more than 5,600 drivers to understand their top priorities for improvement to England’s major roads. As National Highways (formerly Highways England) prepares its longer term plans the […]
Watchdog calls for better information to help passengers social distance

Transport Focus is calling for all transport operators to give passengers the information they need to help them social distance. As people begin to return to travel the watchdog investigated information provided by rail and bus operators to help passengers avoid busier services. The organisation said that it has found that many but not all operators now […]