Local people in Lancashire are being asked their views on Lancashire’s highways and transport services – from the condition of roads and footpaths to the quality of cycling facilities.
Lancashire County Council is one of 111 Local Authorities to sign up to the National Highways and Transport Public Satisfaction survey, which will compare their residents’ views with those of other members of the public across England and Scotland.
The survey is the largest collaboration between Local Authorities and will give the council valuable feedback as well as the opportunity to learn from other councils and develop their services.
The questionnaire has been sent to a random sample of 4800 people and there is also the opportunity for all Lancashire residents to take part online.
County Councillor Charlie Edwards, cabinet member for highways and transport at Lancashire County Council said: “The results will enable us to find out what people in Lancashire think about these important services and assess how we are performing. It gives the public an opportunity to say which services they think the county council should prioritise,and improve.
“We want people to enjoy reliable, comfortable journeys throughout the county, so it is important that our roads and footpaths are safe to use. Active travel is also a priority for us in providing good infrastructure to encourage more people to walk and cycle.
“This year, we have made marked improvements to reduce the impact of our work on the environment and are set to achieve a 15% carbon saving in our carriageway capital programme.
“But we are keen to deliver an even better service and so we are urging as many people as possible to take part in the survey.”
To help increase understanding of the work of the highways team, the council have produced a new video which provides a brief snapshot of maintenance treatments used on different kinds of road defects. Highways Operations Engineer Mark Henderson explains what treatments may be used to prolong the life of a road and why.