Portsmouth City Council is one of 96 local authorities across the country participating in the National Highways and Transport Public Satisfaction survey. A questionnaire will be sent to a random sample of 4,500 Portsmouth residents from 7 June, with local and national results to be published in late October 2024.

People receiving the survey are asked exactly the same questions, whether they live in Portsmouth or elsewhere in the country. Their answers will be compared with the views of other members of the public across England.

The survey is being carried out on behalf of participating local authorities by market research specialist, Ipsos MORI, and since the survey is based on a sample, the council is urging residents that receive a copy to take part.

The survey, now in its 17th year, is the largest collaboration between local authorities and allows the council to measure performance, compare results, and identify best practice to inform how transport services are delivered in future.

Residents that receive the questionnaire can complete the survey online if they prefer, as a short URL link will be printed on the front of the questionnaire, and they will be required to enter a code before completing it.

Once analysed, the results will help the council to find out what people in Portsmouth think about these important services in the city, and how they should be prioritised or improved.

A council spokesperson said: “This public survey helps everyone involved to identify areas of best practice and spot national, regional, and local trends. It will help the council understand the views of residents and enable us to work together with other local authorities to deliver the most satisfactory and efficient outcomes for people in Portsmouth.”

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