New ‘smart ticket’ launches for travel across the North East public transport network

A new ‘smart’ travel ticket has been launched to allow passengers using public transport across the North East of England.

The Network One season ticket has been moved to a digital format and allows travel on bus, Metro, rail, and ferry trips, across all seven North East local authority areas.

The new ticket option, called ‘All Zones Plus’, can be bought on any mobile app of the region’s main bus companies, Go North East, Stagecoach and Arriva for travel on bus and Metro services – and the Shields Ferry, reports Chronicleonline.

At the same time, existing Tyne and Wear Network One All Zones tickets can now be purchased on a Pop smartcard which means that people can use one smartcard for multi-modal travel across the region regardless of which operators they are travelling, the report said.

The changes will make it easier for people to travel around the region using buses and the Tyne and Wear Metro

Steve Walker, chair of Network One ticketing and managing director at Stagecoach North East, said: “Network One has long provided ticketing for customers in Tyne and Wear who use buses, Metro and the ferry. It has also long been an aspiration for us to extend these tickets into County Durham and Northumberland

“The travel work area has grown across the region, and I am pleased that this is now a reality making it easier for people to travel around the region.”

The region’s transport companies, local authorities and the Joint Transport Committee have worked in partnership to deliver integrated ticketing across all of the North East’s seven authority areas.

Martijn Gilbert, chair of NEbus and managing director at Go North East, said: “Partnership working has never been stronger in the region, with everyone working to an even more integrated and sustainable public transport network, which is crucial as the regional economy recovers from the pandemic. Improving ticketing and information through technology with mobile apps and smartcards are tools that have been in place at individual operators for many years.

“It is great that these tools have come together across all bus operators and Metro to make things even easier and simpler for customers.

“Our work does not stop here though as we will be continuing to work with stakeholders, Nexus and the Metro, to further modernise and expand ticketing offers into the future, with contactless bankcard ticketing now available on all of the region’s main bus operators, and concepts such as ‘Tap on Tap off’ bankcard ticketing now in trial operation on three local bus routes, with more to come.”

Coun Martin Gannon, chair of the North East Joint Transport Committee and leader of Gateshead Council, added: “The launch of Network One as a truly regional integrated ticket is great news for passengers across the North East travelling by bus, Metro and ferry.

“This is a major customer development and a direct result of the close partnership working between the North East Joint Transport Committee and local bus operators.

“It goes to show the huge improvements we can make to everyday journeys, hopefully encouraging more people onto public transport, driving a green, sustainable recovery from the impact of the pandemic.”


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