Survey launched to showcase bus accessibility

Bus Users UK in partnership with Disability Rights UK and CPT, is launching an ‘Accessibility Audit’ for bus and coach operators.

The aim is to identify what operators are currently doing and plan to do, in order to make their services more accessible to passengers and local communities. The results will be shared with passengers, operators and the wider industry to highlight best practice and innovation, and identify any gaps in provision for future development.

Dawn Badminton-Capps, Bus Users Director for England, believes the Accessibility Audit will help to improve transport for everyone: “Despite the challenges facing the bus and coach industry at the moment, there is some great work being done to improve services, make them more accessible to passengers and, ultimately, get more people on board.

“We want to share this work with other operators so they can improve their own services, and make more people aware of how far bus and coach travel has come in terms of design, technology, infrastructure and staff training and awareness.”

“What improves the journey for one person, improves it for everyone and by getting more people on board we can protect these vital, sustainable and accessible services for the future”.

The Accessibility Audit will be live until Friday 25 March 2022 here.

(Picture – Yay Images)

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