Transport for London (TfL) will begin trialling new bus shelter designs aimed at improving accessibility, safety and customer experience, with the new designs introduced at 27 locations across London over the coming weeks. TfL is committed to making bus travel more attractive as part of its Bus Action Plan, and the new design features will be installed at existing shelter locations by upgrading or replacing a variety of individual features.
More than five million journeys are made on TfL’s bus network each day and every passenger wants their waiting environment to be as safe, accessible and comfortable as possible – but some of TfL’s existing shelters vary in age and condition, creating an inconsistent customer experience. This trial introduces a modern, environmentally responsible and sustainable design identity that aligns with TfL’s iconic bus network.
The trial will span boroughs across London including Barking & Dagenham, Bexley, Camden, Croydon, Hackney, Havering, Hillingdon, Kingston-upon-Thames, Lambeth, Southwark, Wandsworth and City of Westminster. It began at the end of January and will run for 12 months in locations selected based on the condition of existing shelters and the number of customers using each bus stop, as well as high crime locations.
(Picture: TfL)
