New National Highways pavement asset management system launches

Three times as many people have logged onto the new National Highways pavement asset management system (P-AMS) in the first fortnight than the total number of users in the last year for its predecessor (HAPMS).

National Highways has replaced its longstanding pavement management system (HAPMS) with the new P-AMS system. Bringing together specialists from across the company, the project harnessed a truly collaborative approach throughout every phase of project development and delivery. This challenging project was successfully launched in May 2023 and will shortly complete its early operational support phase.

It has been scoped, developed and launched inside 18 months under National Highways Project Manager Sarah Churchman’s leadership, in close collaboration with internal and external stakeholders.

National Highways Project Manager Sarah Churchman said: “The information stored in the system is critical for informing decisions around future requirements for our roads, which is why users need a fast, secure system which is easy to use.

“The engagement and feedback from internal and external users in the opening weeks have been fantastic and is exactly what we hoped for to get the new system working as effectively and efficiently as possible for our users.”

National Highways Senior Responsible Owner Jason Glasson added: “Right from early inception, the team fostered a solid partnership with our stakeholders across a number of specialist disciplines and achieved a positive shift in the collaborative way such complex projects need to be delivered.

“The new system was developed to align with our emerging asset management system strategy. This will ensure the new system supports cross-asset data access and analysis, and the company’s new data model. This approach means the new system will meet our needs right now, while maintaining a level of flexibility to adapt to new and emerging needs in the rapidly changing digital world.” 

The project’s success was achieved thanks to a dedicated multi-discipline team comprising specialists across engineering and digital functions, both within National Highways and supported by TRL as software supplier and dedicated supply chain partners. As well as support to develop and implement the software solution, a strong focus from the virtual delivery team on data security, migration and assurance, together with rigorous testing throughout the project, ensured the project was implemented successfully with minimal impact on day-to-day asset management activities.

P-AMS forms part of National Highways’ asset management transformation and will help to support the delivery of the digital roads strategy, helping to make better investment decisions and creating more efficient ways of working through improved digital integration.


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