Safety: TfL begins CCTV bus shelter trial and enforcement officer night patrols

TfL is working with the Metropolitan Police to develop and trial the use of CCTV cameras at bus shelters in London.

The initiative is to explore the benefits for preventing and detecting crime and anti-social behaviour and investigating incidents, improving customer confidence to travel on the bus network. The safety of TfL’s customers and staff is its top priority, and TfL Transport Support and Enforcement (TSE) officers have also begun night patrols across the network to provide support to operational customer-facing colleagues, challenge workplace violence and provide a highly visible reassuring presence to staff and customers using the transport network at night.  

TfL is initially installing Met CCTV at four further bus shelter locations over the coming weeks (Finsbury Park, Turnpike Lane, Gants Hill and Stratford City), aiming to extend the trial to 20 shelters later this year. The cameras will be available for Met teams, including the jointly funded TfL/Met Roads and Transport Policing Command, to view live and will retain recordings for 31 days to support police investigations and crime prevention.

In addition to assessing the effectiveness of CCTV for crime prevention and investigation, TfL will gather feedback from customers and stakeholders throughout the trial to assess the feeling of safety and security for customers using the TfL bus network. Tackling violence against women and girls remains a key priority for TfL and the police, and TfL is committed to making its network a safe space for everyone.


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