TfL launches app to help socially-distanced travel

Transport for London has released a new travel app which provides real-time train times in a mobile-friendly way with information aimed at enabling travel at quieter times outside peak hours to help customers maintain social distancing.

The TfL Go iPhone app also offers alternative routes and walking and cycling options, with TfL promising features will develop further based on customer feedback.

TfL says making travel easier for Londoners with accessibility needs is a top priority so it includes a “step-free” mode to access easy-to-navigate views of all stations with street-to-platform accessibility and shows where step-free access is available in one direction.

The new app builds on recent changes to customer information, such as the return to normal service level information displayed on TfL’s service status boards and on-line journey planner.

“With the vast majority of Tube stations providing free Wi-Fi and the recent pilot of 4G on the eastern section of the Jubilee line, Londoners will also be able to access TfL Go’s journey information while on the move,” a statement reads.

TfL intends to release an Android version in the autumn, with further updates promised later in the year including live bus information, lift status and the location of toilets.

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