Drivers complain of ULEZ fines after inadvertently using fake payment sites

Drivers into London have told how they have been fined hundreds of pounds by Transport for London after paying Ultra Low Emission Zone fees on sites which turned out to be run by fraudsters.

The BBC has spoken to several people who fell for the scams, including one man who had to pay more than £500 in fines.

These happened before the expansion of the ULEZ area to the whole of London yesterday.

One woman told the BBC “TfL have not made it easy. Their official site is not user friendly, whereas the scammers’ was so easy,” while a man who paid a scamming site commented, “The thing that annoyed us particularly was TfL had no sympathy whatsoever… We proved we paid the fee, obviously to the wrong people. We just assumed they’d say ‘Oh well, never mind. Pay it to us now and we’ll let you off”.

A TfL spokesperson commented to the corporation: “We are sorry to hear of any customers that may have been caught out in this way. Where someone has been fined in relation to one of these cases, we do look at their circumstances and do show discretion where appropriate.”

(File picture – RAC)


Related Stories


All the latest highways news direct to your inbox every week day

Subscribe now