TfL and Santander have announced the forthcoming launch of a new Santander Cycles app on 17 November, featuring a range of major improvements that will make hiring a bike even easier for Londoners and visitors. From 17 November, customers will be able to buy passes before travelling, and find available bikes and docking stations more easily.
TfL and Santander have also transformed the cycle hire process, meaning users can start riding within seconds. Now, customers can hire a bike by simply scanning a QR code printed on the bike itself to unlock it. Payments will also be made easier through the introduction of Apple Pay and Google Pay.
TfL is continuing to make improvements to their e-bikes to make the scheme even more convenient, including new in-dock charging systems that are being installed next year. This means that e-bikes will be able to charge while in their docking station, ensuring they are consistently charged and ready to ride when customers need them.
The launch of the new app comes as TfL expands its long-term partnership with Serco, which will support continued investment into Santander Cycles and help deliver future improvements for customers across London, including rolling out more e-bikes.
To facilitate the launch of the new Santander Cycles app, there will be a planned service outage from the evening of 13 November to the evening of 17 November. During this period, customers will be unable to hire bikes, purchase access periods or access their account information.
(Picture: TfL/Santander)
